Privacy Policy

1. Who we are

A2Z2 DIGITAL PTE. LTD. (“A2Z2”, “we”, “us” or “our”) is a company registered in Singapore under UEN 202321946Z. This policy explains how we collect, use, disclose and protect personal data in connection with a2z2.world (the “Website”), enquiries and our business relationships.

2. Personal data we collect

Depending on how you interact with us, we may collect:

• Contact and business information, such as your name, work email address, company, role and contact details;
• Enquiry and correspondence information, including the service you are interested in, your message and our communications with you;
• Project and transaction information that is reasonably required to discuss, contract for or deliver our services; and
• Technical information that our hosting or security providers may process, such as IP address, browser type, device information, requested pages, timestamps and diagnostic or security logs.

The Website’s contact form prepares a message in your own email application. The form does not submit its contents to our web server; the information is sent only if you choose to send the resulting email.

3. How we use personal data

We may use personal data to:

• respond to enquiries and communicate with you;
• evaluate, prepare, provide and support our services;
• manage contracts, billing, records and business relationships;
• operate, secure, troubleshoot and improve the Website and our systems;
• prevent fraud, misuse and security incidents; and
• comply with law and establish, exercise or defend legal claims.

We process personal data with your consent, to take steps at your request or perform a contract, to comply with legal obligations, and for legitimate business purposes permitted by applicable law. Where processing is based on consent, you may withdraw it subject to legal or contractual restrictions and reasonable notice.

4. Disclosure

We may disclose personal data where reasonably necessary to:

• service providers that support hosting, communications, security, professional advice and business operations;
• personnel and contractors who need the information to perform their duties;
• regulators, courts, law enforcement or other parties where required or permitted by law; and
• a buyer, investor or successor in connection with a proposed or completed corporate transaction.

We do not sell personal data.

5. International transfers

Some service providers may process personal data outside Singapore. Where personal data is transferred internationally, we take reasonable steps to ensure that it receives a standard of protection comparable to that required under Singapore law.

6. Cookies and external resources

We do not currently use advertising or analytics cookies on the Website. The Website loads font files from Google Fonts. When your browser requests those files, Google may receive technical information such as your IP address, browser details and the referring page. Google handles that information under its own privacy terms.

If our use of cookies or similar technologies changes, we will update this policy and provide any notice or choice required by law.

7. Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including to meet contractual, legal, accounting and record-keeping requirements. We then delete, anonymise or securely dispose of it unless continued retention is required or permitted by law.

8. Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal data. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

9. Your choices and rights

Subject to applicable law, you may ask to access or correct personal data we hold about you, or withdraw consent to its use or disclosure. You may also contact us with a privacy concern. We may need to verify your identity and may charge a reasonable fee where permitted by law.

To make a request, email team@a2z2.world. We will respond in accordance with applicable law.

10. Children

The Website and our services are intended for businesses and are not directed to children. We do not knowingly collect personal data from children through the Website.

11. Changes to this policy

We may update this policy to reflect changes in our practices or legal obligations. The “Last updated” date shows when it was most recently revised.

12. Contact us

For questions, requests or complaints concerning personal data, contact our data protection representative at team@a2z2.world, or write to A2Z2 DIGITAL PTE. LTD., Tampines North Drive 1 #06-08T-Space, Singapore 528559.